The true art of baking lies in love
“Our Story and Origins"
Our story begins in the heart
of Lisbon, inspired by the centuries-old traditions of Portugal’s convent kitchens. Rooted in heritage and crafted with care, our pasteis de nata honour recipes passed down through generations.
Each pastel de nata reflects the warmth, authenticity,
and soul of our country.
Through trusted partnerships and iconic stores, we share our flavours far and wide, turning every pastel into a moment of pleasure meant to be shared.
At Nat’elier, we aim to create memorable moments wherever our customers may be, and to make our pastéis de nata true ambassadors of Portuguese culture.
Joao, the soul of Nat’elier, baked into every bite
Chef João Batalha
João isn’t just the chef behind Nat’elier’s pastel de nata – he’s the kind of person who believes food is a way to connect.
From the moment he steps into the kitchen, João brings curiosity, care, and a genuine love for Portuguese tradition. He learned the craft at its roots, but what truly sets him apart is how he has made it his own – honouring tradition while adding a little innovation, warmth, and playfulness to each one.
For João, each pastel de nata is made with intention. The flaky layers, the creamy custard, the perfect bake – they’re not just techniques, they’re his way of sharing a story, a memory, a moment worth savouring.
When you take a bite, you’re tasting more than a pastry. You’re tasting João’s passion, his respect for Portuguese tradition, and his desire to make you feel right at home.
At Nat’elier, Chef João Batalha’s pastéis de nata are crafted with love.
A love for detail, for innovation, and for the flavor that creates stories, one batch at a time.
We bake love.
Nando Duarte
Born in South Africa to Portuguese roots, Nando carries the best of both worlds with him – a deep love for Portuguese culture and the spirit of Ubuntu: “I am because we are”.
With years of international experience and the opening of hundreds of restaurants around the world, Nando has learned that great food is only part of the story. What truly matters is people – the teams behind the counter, the customers at the table, and the sense of belonging that brings everyone together.
Nat’elier is where Nando brings that philosophy to life. Alongside João, he helps shape a brand built on care, respect, and shared passion – honouring tradition while always leaving room to grow.
Behind every detail, every smooth experience, and every warm welcome, Nando’s presence is felt. Because for him, success isn’t just measured in numbers – it’s measured in connections and moments created.
Because great ideas need great direction.
Our Mission
We craft love through exceptional pastéis de nata, blending tradition and innovation to delight everyone who tastes them.
We inspire and share our knowledge, elevating the art of Portuguese pastry through unique experiences and masterclasses.
Our values
Conexion
Bringing people together and building bridges where there once seemed to be walls.
Authenticity
Being true to our roots, and to the truth we share.
Creativity
Inventing and reinventing, with a playful and irreverent touch.
Celebration
Valuing every moment, from the simplest flavour to life’s greatest celebrations.
Passion
Putting love and dedication into
everything we do and have done.